What is ShopDealsRus?
ShopDealsRus is an online retail destination dedicated to bringing you exceptional savings on everyday essentials, unique home accents, gifts, and seasonal items. We work closely with trusted suppliers to source high-quality products at unbeatable prices, passing those savings directly on to you.
Are all of your products brand new?
Yes, 100%! Every item listed on ShopDealsRus is brand new, thoroughly inspected, and shipped in its original packaging.
Shipping & Order Tracking
How much does shipping cost?
Shipping is 100% FREE on all orders within the United States! We never charge hidden handling fees or freight costs at checkout.
What shipping carriers do you use and how long does delivery take?
We ship all orders via USPS (United States Postal Service).
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Handling Time: 1 Business Day
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Transit Time: 2 – 3 Business Days
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Total Delivery Time: 3 – 4 Business Days
Do you ship internationally?
Currently, we only ship to valid addresses within the United States, including Alaska, Hawaii, and U.S. Territories. We do not offer international shipping at this time.
How can I track my order?
Once your order is processed and dispatched (within 1 business day), you will receive an automated shipping confirmation email containing your USPS tracking number and link.
Returns, Exchanges & Refunds
What is your return policy?
We offer a stress-free 30-Day Free Return Policy. You have 30 calendar days from the date your order is delivered to return your item for a full refund for any reason—whether you changed your mind, picked the wrong size, or received a damaged item.
Do I have to pay for return shipping?
No! Return shipping is 100% FREE. We provide you with a prepaid return shipping label so you don't pay a single cent out of pocket.
Are there any restocking fees?
Never. We charge $0 restocking or handling fees on all returns.
How do I initiate a return?
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Email our support team at Support@ShopDealsRus.com with your Order Number.
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We will send you a prepaid shipping label and packing instructions within 24 hours.
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Print the label, attach it to your package, and drop it off at any official USPS location.
How long does it take to get my refund?
Once your return arrives at our facility, we inspect and process your full refund within 24 hours. Depending on your bank or credit card provider, the credit will appear in your account within 1 to 3 business days. All refunds are issued strictly back to your original payment method.
Orders, Cancellations & Support
Can I cancel or change my order after placing it?
If you need to make changes or cancel an order, please email Support@ShopDealsRus.com as soon as possible. If your order has not entered the shipping process, we will cancel it immediately and issue a full refund within 24 hours. If it has already shipped, simply use our easy 30-day free return process once it arrives.
What should I do if my item arrives damaged or defective?
If your item arrives damaged or incorrect, please email us immediately at Support@ShopDealsRus.com with a quick photo of the issue. We will immediately issue a prepaid return label and send out a free replacement or issue a 100% full refund right away.
How can I contact Customer Support?
We are always here to help!
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Email: Support@ShopDealsRus.com (Available 7 days a week, response within 24 hours)
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Phone: +1 (323) 331-5446 (Monday – Friday, 9:00 AM – 5:00 PM EST)
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Address: 4949 W Slauson Ave, Los Angeles, CA 90056